You are trading on Exness, but suddenly you cannot access the Exness website. You don’t know the cause of the problem and how to solve it. Don’t worry, EX Trading will help you better understand the problem of Exness no connection, and how to fix this problem effectively. For more details, read on!
Reasons for not being able to access Exness
Before trying to fix the problem of Exness no connection, you need to know what causes this problem. There are many reasons why you encounter this problem. We will list three main causes that you may encounter:
Technical problems from the Exness side:
This is the least likely cause, but it can happen. Exness is an international exchange, with millions of customers worldwide. Sometimes, due to too much traffic, or due to server, system, or maintenance problems, Exness may experience interruptions or delays in processing customer requests. At that time, you may Exness not working, or you may encounter errors such as “Server not found”, “Connection timed out”, “Page not loading”, or “Service unavailable”.
Blocked from the network operator:
This is the most common cause, and you may encounter it more than once. Exness is a leading forex exchange in the world. Because Forex is a type of high-risk investment, not allowed by some countries’ laws. Therefore, some countries’ network operators may block forex-related websites. At that time, you may not be able to access the Exness website, or you may encounter errors such as “Access denied”, “This site can’t be reached”, “DNS_PROBE_FINISHED_NXDOMAIN”, or “ERR_CONNECTION_REFUSED”.
Banned by the government
This is the rarest cause, but it can occur. Exness is an exchange headquartered in Cyprus and has operating licenses from reputable financial regulatory agencies such as CySEC, FCA, FSA, or FSCA. However, Exness does not have a license to operate in some countries and does not comply with tax, fee, or reporting regulations of some country’s governments. Therefore, some countries’ authorities may ban Exness-related websites, including Exness. At that time, you may not be able to access the Exness website, or you may encounter errors such as “This site is blocked”, “This site is not available in your country”, “This site is restricted”, or “This site is illegal”.
See more: Open Exness Account: Latest guide for new traders
How to fix the problem of Exness no connection
After knowing the cause of the problem of not being able to access the Exness exchange, you need to find a way to fix this problem. There may be many different ways to fix it, but we will list three main ways that you can apply:
Change DNS
This is the simplest and most effective way to fix the problem of Exness no connection due to being blocked by the network operator. DNS stands for Domain Name System, a system that translates domain names into IP addresses (Internet Protocol). When you visit a website, you will enter the domain address of that website, for example, www.Exness.com. DNS will then translate this domain address into the IP address of that website’s server, for example, 104.18.25.100. Your computer will then connect to the website’s server via this IP address, and display the website’s content to you.
However, your carrier’s default DNS may be blocking forex-related websites. At that time, you will not be able to connect to Exness servers. Therefore, you need to change DNS to another DNS that is not blocked or filtered by the network operator. You can use free DNS such as Google DNS (8.8.8.8 and 8.8.4.4), and Cloudflare DNS (1.1.1.1 and 1.0.0.1).
Steps to change DNS
The following steps can help you change DNS:
- Step 1: Open the driver on your computer.
- Step 2: Select Network and Internet > Network and Sharing Center > Change adapter settings.
- Step 3: Right-click on the connection you are using.
- Step 4: Select Properties > Double-click Internet Protocol Version 4 (TCP/IPv4).
- Step 5: Double click Use the following DNS server addresses. Enter the DNS you want to use, for example, Google DNS (8.8.8.8 and 8.8.4.4).
- Step 6: Click OK to save changes, and restart your computer.
After changing DNS, you can access the Exness website again. To see if the problem has been fixed or not, check again.
Use VPN
This is a more complicated and expensive way to overcome the problem of Exness no connection due to being blocked by the network operator or the government. VPN (Virtual Private Network), is a virtual private network that allows you to connect to a server in another location in the world. It uses that server’s IP address to access websites. When you use a VPN, you hide your real IP address and overcome geographical or political barriers.
However, to use VPN, you need to download and install VPN software on your computer. You must pay a monthly or annual fee to the VPN provider. You also need to choose a reputable and secure VPN provider that does not record or reveal your activities online. Tr can use famous VPN providers like NordVPN, ExpressVPN, Surfshark, or CyberGhost.
Steps to use VPN
To use a VPN, you can follow these steps:
- Step 1: Download and install VPN software on your computer.
- Step 2: Register and pay for the VPN service package you want to use.
- Step 3: Open the VPN software, and choose a server in another country, not blocked by Exness. For example Singapore, Thailand, or Malaysia.
- Step 4: Connect to the selected server. Check if your IP address has changed.
- Step 5: Access the Exness website again. To see if the problem has been fixed or not, check again.
After using the VPN, you can access Exness’s website and trade normally. However, you should also note that a VPN may reduce your connection speed. Causes connection errors due to server instability. So sometimes it affects Exness deposit problems.
See more: Exness scam? Facts all forex traders should know
Use secondary links
This is a simple and free way to fix the problem Exness no connection. Secondary links are alternative links to the main Exness link. It has the same content and functionality as the main link but has a different domain address. When you use a secondary link, you will enter an Exness website. These links are not blocked or filtered by carriers or authorities.
However, to use the secondary link. You need to find reputable Exness links, to avoid fakes or scams. You can use the following secondary links. These links have been checked by us and confirmed to be safe:
- [https://exnessasia.com.vn/login]
- [https://exness.asia/]
- [https://exnesstrader.market/]
To use a secondary link, you just need to access the secondary link you want to use. You can then trade normally as if you were using the Exness main link.
Conclusion on how to fix the Exness no connection
So we have introduced you to the causes and how to fix the problem of Exness no connection. Hopefully, this article will help you get back to trading on Exness quickly and effectively. Please leave a comment below if you have any questions or suggestions. Wishing you successful trading!
FAQ
Why am I getting “no connection” on my Exness trading platform?
This usually indicates an issue with your internet connection, incorrect server selection, or a temporary problem with the Exness trading server itself.
What should I do if my Exness platform shows “no connection”?
First, check your internet connection. Then, ensure you’ve selected the correct server for your Exness account in the platform. Restarting the platform or your device might also help.
How can I check if Exness servers are down or undergoing maintenance?
You can visit the official Exness website for service announcements, check their social media channels, or contact their 24/7 customer support for real-time updates.
